Level 1 Award in Customer Service reviews

4.9 (261 reviews)
AI summary of reviews

Supportive, knowledgeable trainers are the course’s clearest strength: they explain customer service clearly, adapt to individual learning needs and welcome questions. Sessions are interactive and enjoyable, using discussions, group activities and varied teaching methods to make the content easy to understand. Reviewers value the well-paced structure, useful materials and practical examples, reporting stronger confidence, refreshed skills and knowledge they can apply at work and in future job searches.

Supportive trainersInteractive sessionsPractical learning

Generated from recent reviews; may not reflect every review

Showing 31–40 of 265 reviews

Sort by

I am happy when she gives me information and her teaching techniques I am glad when she have me I want really appreciate.

Oldham
Yordanos B · 18 Jun 2025
Helpful review?YesNo
Report review

Thankyou Carrie. Your are amazing. Thankyou for being so patient with all the questions I asked. Thankyou for making me understand the course.

WAJID H · 05 Jun 2025
Helpful review?YesNo
Report review

It's a good qualification to have a customer care service for future day to day activities when dealing with different people with different cultures.

Eddie K · 05 Jun 2025
Helpful review?YesNo
Report review

Brilliant, want to do more courses

Emily L · 26 Mar 2025
Helpful review?YesNo
Report review

Great training course, very to the point. An enjoyable experience.

Anthony B · 26 Mar 2025
Helpful review?YesNo
Report review

A great course Great team Great instructors

Carl C · 26 Mar 2025
Helpful review?YesNo
Report review

Great Course, Great Group and Great Trainer

James W · 26 Mar 2025
Helpful review?YesNo
Report review

Amazing work from Realise. Keep it up.

Rowena H · 26 Mar 2025
Helpful review?YesNo
Report review

Fun enjoyable friendly

Chantel H · 26 Mar 2025
Helpful review?YesNo
Report review

Good

Jayanti S · 26 Mar 2025
Helpful review?YesNo
Report review