Level 1 Award in Customer Service reviews

4.9 (261 reviews)
AI summary of reviews

Supportive, knowledgeable trainers are the course’s clearest strength: they explain customer service clearly, adapt to individual learning needs and welcome questions. Sessions are interactive and enjoyable, using discussions, group activities and varied teaching methods to make the content easy to understand. Reviewers value the well-paced structure, useful materials and practical examples, reporting stronger confidence, refreshed skills and knowledge they can apply at work and in future job searches.

Supportive trainersInteractive sessionsPractical learning

Generated from recent reviews; may not reflect every review

Showing 41–50 of 265 reviews

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Liam was a very good help

Harry A · 20 Jan 2025
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I feel like I am confident in working well in a team now

Daniel M · 20 Jan 2025
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Great course. An the tutor Liam O'brien is an abolute great guy. Super positive. What a gem 😂

Arkadiusz N · 20 Jan 2025
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The sessions were fun I enjoyed it a lot

Tiegan H · 20 Jan 2025
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I really enjoyed the course and the tutor was brilliant

Charlotte S · 20 Jan 2025
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The sessions were fun and really enjoyed them

Joseph W · 20 Jan 2025
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All good

Kelly P · 20 Jan 2025
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A good enjoyable course, I learnt various things.

Lynn L · 20 Jan 2025
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Stuart comes across clearly and has good working life experiences and fits into the subject at hand.

Paul H · 08 Jan 2025
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I really Enjoyed the lessons and the delivered material which was really useful and i will use all the new knowledge

Oldham
Asma M · 27 Nov 2024
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