Level 1 Award in Customer Service reviews

4.9 (261 reviews)
AI summary of reviews

Supportive, knowledgeable trainers are the course’s clearest strength: they explain customer service clearly, adapt to individual learning needs and welcome questions. Sessions are interactive and enjoyable, using discussions, group activities and varied teaching methods to make the content easy to understand. Reviewers value the well-paced structure, useful materials and practical examples, reporting stronger confidence, refreshed skills and knowledge they can apply at work and in future job searches.

Supportive trainersInteractive sessionsPractical learning

Generated from recent reviews; may not reflect every review

Showing 51–60 of 265 reviews

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I enjoyed the course and expanding on my previous knowledge.

Oldham
Thomas B · 27 Nov 2024
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I really enjoy course, I learn a lot new things and it was nice to meet such a good tutor and course members

Oldham
Madina M · 27 Nov 2024
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Claire did a great job

Kenny F · 12 Nov 2024
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Well delivered course, nice and friendly tutor that covered the information well

Clare E · 12 Nov 2024
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Enjoyed the course

Graham B · 12 Nov 2024
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Thank you for this experience I recommend if looking for work or job

Dylan S · 24 Oct 2024
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It was well done

Finlay W · 24 Oct 2024
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Claire is a really good tutor she’s made me learn a lot of things to do with being a customer service person

Charlie B · 24 Oct 2024
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Great session. 👍🏽

Blackpool
Aden M · 10 Oct 2024
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Thank you for being a cool teacher Carrie :)

Blackpool
Sophie C · 10 Oct 2024
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