Level 1 Award in Customer Service reviews

4.9 (261 reviews)
AI summary of reviews

Supportive, knowledgeable trainers are the course’s clearest strength: they explain customer service clearly, adapt to individual learning needs and welcome questions. Sessions are interactive and enjoyable, using discussions, group activities and varied teaching methods to make the content easy to understand. Reviewers value the well-paced structure, useful materials and practical examples, reporting stronger confidence, refreshed skills and knowledge they can apply at work and in future job searches.

Supportive trainersInteractive sessionsPractical learning

Generated from recent reviews; may not reflect every review

Showing 61–70 of 265 reviews

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Really enjoyed it

Blackpool
Krokeme A · 10 Oct 2024
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Ryan is great at teaching and explaining things

North West
Ellie R · 24 Jul 2024
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Thanks for all knowledge and personality.

North West
Tom W · 24 Jul 2024
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No word to express how am grateful to the tutors. Very supportive, understanding and very caring.

Greater Manchester
Mary V · 18 Jul 2024
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Venue not good as windows let in too much sun light. Parking not guaranteed.

Greater Manchester
Steven P · 18 Jul 2024
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Great lesson

Yorkshire and the Humber
Bradley L · 11 Jun 2024
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Excellent presentation 👌

Yorkshire and the Humber
Godwin A · 11 Jun 2024
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Glad came on this course Really learned more than thought Had good time Met some nice people

Bradford
Brian C · 07 Jun 2024
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I am pleased and satisfied of the things and information the course has delivered to us. The tutor is very helpful. The place is great clean and quiet. The staffs are nice and friendly. Overall I’m happy to have spent this short course with realise Bradford.

Bradford
Racquel C · 07 Jun 2024
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Loved everything today and through out the week Learnt new things Felt really welcome

Bradford
Michael F · 07 Jun 2024
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