Supportive, knowledgeable trainers are the course’s clearest strength: they explain customer service clearly, adapt to individual learning needs and welcome questions. Sessions are interactive and enjoyable, using discussions, group activities and varied teaching methods to make the content easy to understand. Reviewers value the well-paced structure, useful materials and practical examples, reporting stronger confidence, refreshed skills and knowledge they can apply at work and in future job searches.
Generated from recent reviews; may not reflect every review
Showing 71–80 of 265 reviews
I came into this quite unsure of what the benefits of it would be, but after completing the course I’ve realised how useful it has been. I’ve learned a lot about customer service and even managed to discuss future plans in terms of my career and how I can best utilise my degree. Very happy! :)
It was helpful for me thank you so much
Overall good communication and helpful service
Everything was great and enjoyable.