Level 1 Award in Customer Service Reviews

Good experience and very well presented

Overall the course was good and was decently paced

The environment is quiet and conducive for learning and our trainer Gail Bridge is the absolute best she made sure everyone understood the lessons and carry everyone along, gave corrections respectfully and professionally. Gail was always putting a smile on our faces in class, it was a room of positivity because of her and I’m so glad she is my trainer because she made learning very easy and sometimes the tasks can be overwhelming but with our trainer we were all smiling and happy to finish our tasks. She encouraged questions and discussions,which helped me understand the topics better.

The discussions that were had were useful to my understanding of the course content.

Decent location, free parking, good venue and excellent trainer with superb knowledge and material on the course. No complaints here.

It was a good experience of learning in a good environment, and there were no issues of parking as the centre had their parking space available for everyone.

The content that covered was really authentic and add the experience of being a customer service. The lectures were clear with usefull methods and overall everything went well. Thank you for the effort.

I've enjoyed this course quite a bit as it's helped me fill in blanks when it comes to customer service and our trainer is friendly, knowledgeable and has a lot of experience in the role

I’m happy with my tutor was a star

Very good