Managing Complaints and Clinical Accountability Reviews

Thanks V interactive. In one day we got opportunity to refresh many important aspects of complaints and process . Well done

Excellent day and good course.

Enlightening.

Educative and very helpful

it was very good and interactive . thank you .

great course it did refreshed my knowledge

Very helpful, and very interesting and useful conversations in the different rooms. Everyone was participating, felt at home.

Good course, interactive and informative.

The presenter was very friendly and had a lot of opportunity to share views with others. I would recommend it to my colleagues.

I like the model of this course that it was a lot of interaction and own experiences however not much theory about how to deal with complain which I was hoping to understand step by step. It might be helpful in the future to have some case and discuss what is the process. who will respond first ect It was not what I have expected but maybe it is more exiting way to approach that topic.