Managing Complaints and Clinical Accountability Reviews

As always really appreciate the clarity with the topic thanks Steph

Great course

I’m working in a complaint prone environment (emergency department) of NHS. Therefore, managing complaints and appropriate responding is of pivotal importance to my work. Thank you Steph for the interesting discussion

Excellent

Very good and interactive.

Fantastic

A very helpful experience

Thank you Steph. Very productive session.

I was really grateful to Steph for giving up plenty of time to network and interact with each other. She recognised we are colleagues who work remotely and how important that was.

Very useful course. Excellent facilitator.