Managing Complaints and Clinical Accountability Reviews

Great session. Really enabled the group to reflect and Steph was upbeat and engaging throughout.

Steph is a very good presenter and great in her overall style , very worthwhile course

An excellent course with a brilliant trainer! Thanks Steph

Absolutely brilliant trainer and made the course so enjoyable. Wish Steph could do all our training - 5 stars :)

Excellent course, wonderful presentation. Left feeling more knowledgeable and confident.

Really lovely day with Steph talking about complaints and how to respond. Thank you so much for an enjoyable day! A knowledgeable lady!

Very well presented

Loved this session, so useful and trainer was great

Absolutely love this training. Steph is fab and a great presenter. Nothing boring about today! Thank you

Enjoyable, interactive and informative