Managing Complaints and Clinical Accountability Reviews

Enjoyed the training and was useful for everyday practice

Satisfactory

Excellent course with lots of tips and guidance.

More applicable complaints i.e. from MPs. Some dates in the examples were confusing.

Brilliant !

Educative and very helpful

it was very good and interactive . thank you .

great course it did refreshed my knowledge

Very helpful, and very interesting and useful conversations in the different rooms. Everyone was participating, felt at home.

Good course, interactive and informative.