Managing Complaints and Clinical Accountability Reviews

More applicable complaints i.e. from MPs. Some dates in the examples were confusing.

Excellent course with lots of tips and guidance.

Brilliant !

The presenter was very friendly and had a lot of opportunity to share views with others. I would recommend it to my colleagues.

Good course, interactive and informative.

it was very good and interactive . thank you .

Educative and very helpful

Very helpful, and very interesting and useful conversations in the different rooms. Everyone was participating, felt at home.

great course it did refreshed my knowledge