Julie S, 26 May 2021
I thoroughly enjoyed the course today and would highly recommend it. I have picked up some really good tips on how to identify a vulnerable customer and their needs. thank youResponse : Thank you Julie for your comments and I'm pleased to hear that you have taken away some really good tips to help you identify and support your vulnerable customers.
Rob B, 26 May 2021
Excellent course with lots of participation for everyone involved.Response : Rob, thanks for your feedback and delighted to hear you enjoyed the course and found it interactive.
Jessica A, 21 May 2021
Wonderful training, so polite, professional and supportive. Would highly recommend to anyone.Response : Thank you Jessica for your kind comments. It's great to know that you felt supported throughout the course. Thank you too for your participation in all the discussions.
Lucia S, 21 May 2021
I found the course very useful and interesting. i have taken many points on board about how i will deal with and support vulnerable customers going forward. Thank you very much.Response : You're very welcome Lucia and thank you for your feedback. It's encouraging to hear that you have taken so many points on board that will help you with your customer conversations.
Molly H, 21 May 2021
Helen was really engaging and i enjoyed the sessions we had and feel like i have learnt a lot that i can apply to my role at workResponse : Thank you Molly for your comments and for your participation in the discussions. It's great to hear that you have taken lots away from the course to apply in your job role.
Molly D, 18 May 2021
Helen presented an amazing training session to us, I was able to broaden my understanding of vulnerability and put this into practise in my day to day job. I have found the training very useful and will definitely apply this
Amanda C, 24 Sep 2024
Hannah F, 26 Jul 2024
Lottie D, 24 Jul 2024
Evan N, 16 Jul 2024