Managing Suicidal Customer Conversations reviews

4.9 (200 reviews)
AI summary of reviews

Its sensitive, human delivery makes a difficult subject approachable: attendees value Helen’s expertise, honesty, empathy and ability to create a safe, supportive space for discussion. They find the sessions clear and engaging, with practical frameworks, suggested language, call structures, risk indicators, signposting and self-care tools for supporting distressed or suicidal customers. The workbook and resources reinforce learning, while attendees report greater confidence and useful ideas to take back to their teams and wider lives.

Empathetic deliveryPractical conversation toolsSafe learning space

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Showing 161–170 of 172 reviews (5 star)

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Deniz Y · 16 Aug 2023
Paul K · 16 Aug 2023
Samantha O · 01 Aug 2023
Declan F · 16 May 2023
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Antony G · 08 Dec 2022
YEMI A · 31 Aug 2022
Claire C · 07 Mar 2022