Adult eMHFA Wales reviews

4.9 (1,662 reviews)
AI summary of reviews

Practical scenario work and repeated use of the ALGEE framework help attendees translate mental health first-aid principles into calm, supportive action. They value knowledgeable, empathetic trainers who create safe, inclusive discussions, maintain a clear pace and encourage learning from peers. The blended modules, videos, handbook and breakout exercises build understanding and confidence that transfers to work and personal situations, although some find the online manual awkward to navigate.

Practical scenariosSupportive trainersIncreased confidence

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Really friendly, welcoming instructors. They explained things clearly and were respectful of everyone's answers in the group discussions. They were encouraging. In the discussions it was useful to hear people's experiences and apply this to what we were learning. The videos were really useful as the storytelling aspect helped it to be memorable, e.g. in the psychosis video it was helpful to have the testimonials from peoples real life experiences, and to hear how they would like to be helped. The scenarios we were presented with helped us to think about the order in which we'd use ALGEE in a real life situation. The e learning aspect seemed well paced and had a good mix of information to read and different tasks to do, such as filling in response boxes and click and drag exercises. I would recommend this course to anyone interested in mental health and those who are living with someone experiencing mental ill health. Thanks, Claire and Hayley!

Jennie C · 21 Nov 2022
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Really good course - clear, concise, and informative. Not too much reliance on powerpoint, which is great. Plenty of group discussions to emphasise the point instead, which is much preferable. I knew quite a bit about anxiety and depression, but this course has really helped me learn a lot about psychosis. Hayley and Claire were very knowledgeable and professional and kept the course moving along well. The only slight negative would be the sound on the pschosis video, but I'm sure that's easily fixable.

Adele J · 21 Nov 2022
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We have been provided with a tool kit. Rather than being paralysed with uncertainty I feel better able to support individuals.

Russell J · 21 Nov 2022
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I found the course very insightful and helpful for my role as a manager.

Rhian R · 17 Nov 2022
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The course was very well delivered, both Bethan and katy were encouraging, supportive and knowledgeable throughout. The course has supplied me with the skills I need to apply to real life situations. I found the interactive parts of the course really engaging. Many thanks.

Nicola C · 17 Nov 2022
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Very informative, definitely help in work. A regular refresher would be great

Sharon P · 17 Nov 2022
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The pre modules and the webinars were very repetitive. More role play for the webinars may have been more useful as manager to set the online modules into practice

Lisa G · 17 Nov 2022
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The slides and videos in the TEAMS training were a repetition of the on-line training. I understand the reason of reinforcement of information but duplication is more likely to put people off.

Catherine W · 17 Nov 2022
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Really great, insightful course that i'll use in my day to day life - at home and at work. Layla was fantastic trainer who really brought the subject to life with professionalism and sensitivity. One short 'crib sheet' of links to the main support resources and organisations would be really helpful

Danielle H · 11 Nov 2022
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Very useful course, especially to listen to Layla bringing her experience on situations, very practical and realistic, giving us confidence to use the tools. The 4 is slightly off 5 because the materials could be easier to use in practice, particularly the manual.

Liz M · 11 Nov 2022
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