Adult eMHFA Wales reviews

4.9 (1,662 reviews)
AI summary of reviews

Practical scenario work and repeated use of the ALGEE framework help attendees translate mental health first-aid principles into calm, supportive action. They value knowledgeable, empathetic trainers who create safe, inclusive discussions, maintain a clear pace and encourage learning from peers. The blended modules, videos, handbook and breakout exercises build understanding and confidence that transfers to work and personal situations, although some find the online manual awkward to navigate.

Practical scenariosSupportive trainersIncreased confidence

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Very helpful and I learnt a lot, it has helped me to be more confident with helping someone and it was good to hear what other people said too. Dinosaurs!

Ez Y · 19 Jun 2024
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A very thought out course that helped me understand the role of a mental health first aider. The course promoted discussion of sensitive topics in a productive and compassionate manner and made talking about these topics very easy. The online materials were very useful and kept to key information, a small complaint is sometimes the online content was too brief on contextual information outside the MHFA action plan. The instructors were wonderful and the webinars really tied the whole module up together in a way that ensured people felt confident about what is needed from a mental health first aider.

Samuel K · 19 Jun 2024
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David was lovely, encouraging and supportive, gave plenty of time for people to answer and listened to all. He made a challenging topic very accessible and calm. Would highly recommend him and he is an asset to MHFA.

Tiffany E · 08 Jun 2024
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a very useful and important course that provides clarity, reassurance and direction for what are difficult and confusing situations.

Quentin D · 06 Jun 2024
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A very well constructed and presented course. David was fantastic, very informative and knowledgeable but also approachable and friendly. Course content was extremely comprehensive and the videos and group exercises and discussions very useful. Although I am a qualified BACP counsellor I now feel much better prepared and able to assist someone experiencing mental health illness, or a crisis.

Helena V · 06 Jun 2024
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Really informative and raised lots of ideas to take on board when helping people.

SALLY C · 04 Jun 2024
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Response: Hi Sally, thank you for your feedback it really helps and thank you for being so engaged on the course. It was a good group I think. Big smile, Carol

Found this course to very informative & helpful, and the Instructor Carol was amazing.

Paula M · 04 Jun 2024
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Response: Thank you Paula, I really appreciate your lovely feedback. There's so much to cover and I really want you all to get best value from the course. Thank you for being so open and engaging with all the topics. Now have an easy afternoon! Big thanks Carol

I thought that there was an awful lot of material to cover and absorb and with that in mind feel that the course would have benefitted with being a bit longer. ( 2 whole days ). Carol did extremely well to discuss such sensitive topics . She was both approachable and informative and the discussion and exercises were very helpful. The fact that it was interactive enabled us to learn from each other too. I think that this course is extremely useful in todays climate where so many are dealing with poor mental health. Having someone to support and assist you in the workplace is invaluable .

Joanne L · 04 Jun 2024
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Response: Hi Joanne, Many thanks for your feedback. I agree we do cover a significant amount of material in the time we have for sessions. I'm glad that you felt that the discussions with other people on the course were useful. We did have a pretty special group I have to say. You will all be assets to your companies that's for sure. Big thanks, Carol

Great instructors and course.

Laura D · 23 May 2024
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One of the best training events I've ever been on. Thanks very much. Informative, well facilitated, inclusive and stretching.

Paul K · 23 May 2024
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