Associate Trainer (Train-the-Trainer) Refresher Course reviews

5.0 (208 reviews)
AI summary of reviews

Practical skills practice and knowledgeable, approachable trainers are the course’s standout strengths. Attendees value the clear refresh of PBS theory, breakaways and restrictive interventions, alongside demonstrations, feedback and checks on understanding. Open discussion and sharing ideas with other trainers make the sessions engaging and relevant, while updated guidance and interactive activities provide useful takeaways that strengthen confidence and improve delivery back at work.

Practical skills practiceKnowledgeable trainersPeer idea sharing

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Showing 31–40 of 209 reviews

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Kirstie was very welcoming and filled us in with all the changes. It was very useful to go over techniques and have clarification.

Nicki A · 03 Feb 2026
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Kirstie was brilliant as always, re-trained all of us with gentle guidance and expertise. It was absolutely amazing to hear all the varied experiences that I’ll take away and use.

Rounak P · 03 Feb 2026
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This was a great opportunity to spend the day with associate trainers and sharing best practice with each other. A few ideas for me to take away and use in my delivery of training.

Simone H · 03 Feb 2026
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Good refresher course for the trainers with some useful ideas for making the delivery of the courses more interactive and better learning experiences.

John C · 03 Feb 2026
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It has been really good to get together and practice our skills to ensure that we are delivering the course correctly. I also liked sharing practice and being with other associates. Liam was not present which is why I have not scored him, Kirstie did a great job on her own and was our original tutor.

Kelly S · 03 Feb 2026
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Andy is a great trainer, very knowledgeable and professional. Thank you for a great training session as usual Andy.

Kelly B · 05 Jan 2026
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Was really helpful to run through the physical skills again as someone who's not delivered as many courses as other trainers. Thanks Andy for a great refresher.

Jo J · 05 Jan 2026
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incredible refresher, person centred towards everyone in the room and improved all our skills and knowledge on parts we all wanted and needed to go through. Physical skills taught amazingly and ensured all our skills where perfect while doing these, incredible recap on the level 3 skills, now have a clear knowledge on these which has boosted my confidence ! Amazing as always

Jack H · 05 Jan 2026
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Response: Hi Jack. Thank you for your feedback. I’m glad to hear that you found the refresher valuable and that the session was delivered in a person-centred way. It’s also good to hear that revisiting the Level 3 content supported your understanding and confidence. We hope that attending the course will further support you in your role.

Very in-depth refresher course delivered by Andy. Learned new things and ways to improve my own training delivery. Thank you

Craig W · 05 Jan 2026
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Engaging, very useful helped me to practice my existing skills and gave us all some useful tips .

Kalavati P · 05 Jan 2026
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