Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
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Showing 1–10 of 206 reviews (4 star)
The training was very good and interesting. The atmosphere was great aswell .
It’s was good though the room was small
Response: Thank you, Lakem. We appreciate your feedback and are pleased to hear you enjoyed the training. We also appreciate your comments regarding the training room and will raise this with the organisation as part of our ongoing review of training arrangements.
The course was quite informative and educative.