RRN Level 3: Restrictive Physical Intervention - Refresher reviews

4.9 (4,569 reviews)
AI summary of reviews

Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.

Practical sessionsKnowledgeable trainersIncreased confidence

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Showing 21–30 of 206 reviews (4 star)

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Well presented

Maurice N · 14 Oct 2025
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She reopened the streams with solid information and slight upgrades of jargon. Pleasant and organic energy quite enjoyable.

Adhi S · 10 Oct 2025
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Course was done with good pace with plenty of discussions throughout

Bryn M · 24 Sep 2025
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Restraint roulette was a fun realistic way to practice the techniques

Vicki H · 08 Sep 2025
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Response: Hi Vicki. We appreciate your feedback. While the exercise is not Restraint Roulette, it is a practical activity focused on developing self-protection and breakaway skills. We are pleased it was realistic and helpful for practicing the techniques. Thanks again, and we are glad to hear you enjoyed the training.

Lovely trainer. Good and very helpful

Luzuko M · 08 Sep 2025
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God pace, good knowledge. By trainer who understood our environment

Lee S · 02 Sep 2025
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I always enjoy this PBS refresher course. I find it so helpful to refresh everything. I found that the practical skills were well explained and the trainers were approachable, sensitive and patient. I enjoyed the carousel element of the course with different trainers and different locations.

Catherine H · 01 Sep 2025
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Response: Thank you for such thoughtful feedback. It’s great to hear that the PBS refresher continues to be a valuable experience for you. The opportunity to revisit key concepts and refresh practical skills can make a real difference, and we’re glad the explanations felt clear and supportive. It’s also lovely to hear that the trainers created a space that felt approachable and patient. The carousel format with varied trainers and locations adds a dynamic touch, and it’s brilliant to know that worked well for you. Thanks again for sharing your experience.

Good and very formative, the trainer showed awareness of the course

Godspower E · 27 Aug 2025
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Good refresher with knowledgeable trainer

Michael P · 26 Aug 2025
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I feel the training was good but I feel if we practiced more consistently we would be able to execute our training much better.

Jamell P · 25 Jun 2025
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