Much better than previous versions which had far too much emphasis on restraint. A shame that it's still included and the trainer mentioned that you're still teaching Maslow's hierarchy. Really guys?? Still, Kirstie's a fine trainer with a humane approach.

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David L, 08 Mar 2021

Suggest you check some of the psychology as AFAIK some of it's out of date. Kirstle was lots of fun as a trainer but I've got better ways of relating to people than restraint and haven't used it in 8 years. Bit sad that my colleagues have been trained in restraint many times but training in basic values is so thin.

Response : Hi David Thanks very much for your considered feedback. I hope it was clear that our training, which is very much focused on PBS, is all about restraint reduction and avoidance. It is as you suggest about 'finding better ways to relate to people'. It does concern me if that does not come across to delegates such as yourself. I wonder if you could expand on this point? I am also curious as to which parts of the 'psychology' you feel are 'out of date'. The full version of the course we currently deliver was last updated in February 2020 and this is the first time we've had such feedback. It has been seen by experts in the field and indeed was evaluated as part of the certification process by a panel including a leading academic in the field of ABA and PBS. Again, I would really appreciate it if you could expand on this as our intention is to ensure training that is relevant in respect to contemporary practice. From your comments I get the feeling we share similar values towards the use of restraint. Sincerely, I am curious as to the details that led to your comments and would very much appreciate it if you could reply with more detail. Our intention, as already stated is that services, service providers and staff view any restrictive practice as a last resort, only to be used when all other non-physical strategies have been tried and failed and where the risk of not intervening is far greater than the risk of intervening. This understanding is fundamental both legally and ethically. Being trained in the use of Restrictive Physical Interventions is NOT a license to use restraint outside of the stated legal and ethical framework. If that is not the case within your employing organisation, it may well be a matter of safeguarding and accordingly, I would suggest you and your colleagues have a clear duty to act upon your concerns. If you need further guidance on this, please feel free to ask. Nick Butcher Director/Senior Trainer

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Katy W, 16 Jan 2020