Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
Generated from recent reviews; may not reflect every review
About this course
Understanding Behaviours of Concern and Developing Positive Behaviour Support Strategies (Primary / Proactive Strategies), De-escalation (Secondary Strategies), The Law and National Guidelines relating to responding to Behaviours of Concern, Breakaway and Self-Protection Skills (Non-Restrictive Tertiary Strategies), Restrictive Physical Intervention Skills (Restrictive Tertiary Strategies) and supporting theoretical content - a refresher programme.
Recent reviews
Wonderful and informative
Tyler and Paul were excellent (so was David)
Paul and Tyler where great and it was very informative.