Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
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Showing 3,871–3,880 of 4,607 reviews
Enjoyed the course,brilliant friendly trainers
Good clear instructions to refresh our training.
-Clear demonstrations. -Good explanations on why we use holds and why we shouldn’t. Overall very good session