Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
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Showing 3,871–3,880 of 4,626 reviews
A really good ‘refresher’ course helping me to remember, maintain knowledge, understanding and necessary skills needed in my role within Reach.
A really good ‘refresher’ course helping me to remember, maintain knowledge, understanding and necessary skills needed in my role within Reach.
Refreshing the skill and knowledge. Very useful.
I enjoyed the course and have the tools I need should I need to use them.