Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
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Showing 3,861–3,870 of 4,607 reviews
Refreshing the skill and knowledge. Very useful.
I enjoyed the course and have the tools I need should I need to use them.
I really enjoyed the training today. This is my second time doing this and I was happy how much I remembered. It was a great day