Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
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Showing 3,881–3,890 of 4,680 reviews
Fantastic training! I thoroughly enjoyed Ben's approach :)
Brilliant trainer. Inspired confidence. Great use of real life experiences.
Fantastic course! Brilliant trainer, enjoyed it very much
I knew the content well but still felt like I learned more.
Nice that trainer has an experience working as a support worker himself.
He is simply amazing. Ver eloquent, Reflective and good memory skills. ( Taught us easy method to remember)