Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
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Showing 3,881–3,890 of 4,607 reviews
Not new because it was a refresher, not that the course was bad
Overall good teaching, and going over important training being needed to be done.
Overall good training; refreshed my mind. Two new trainers who were taught well
Great course and teachers, helped with techniques when needed, helps to have a refresher.
the course was really good and well explained . Lots of input giving from the staff and trainers .