Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
Generated from recent reviews; may not reflect every review
Showing 3,661–3,670 of 4,605 reviews
Trainers were Debbie Hardy and Sam. Brilliant delivery of training. First time Sam delivering training, went well, knew subject matter well.
Training with Debbie Hardy and Sam Excellently delivered.
David Collins did not deliver the training. Sam Welton took the training with Debbie