RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) reviews

5.0 (5,678 reviews)
AI summary of reviews

Practical breakaway and self-protection practice is the course’s distinctive strength, with attendees valuing repeated demonstrations, supportive feedback and opportunities to build confidence safely. They describe knowledgeable, approachable trainers who use humour, real-life examples and clear explanations to make positive behaviour support, de-escalation and least-restrictive approaches accessible. The well-structured, interactive sessions are easy to follow and provide skills they can apply at work and in daily life.

Practical sessionsEngaging trainersWorkplace relevance

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Great course, Jamie was so friendly and really encouraged engagement and interaction.

Claire C · 22 Jan 2026
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Response: Hi Claire. Thank you for your feedback. I’m glad to hear that you found the course enjoyable and that Jamie encouraged engagement and interaction throughout. We hope the session provides ongoing support for your role.

Excellent training, learnt lots of new skills. Thankyou

Ashley M · 22 Jan 2026
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Very informative and great at making us feel at ease.

Rachael E · 22 Jan 2026
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Lisa was very informative in helping us understand all the information about PBS , everything always made sense and if we had any questions she’d make sure we were certain on all the information we have been given.

Madison D · 20 Jan 2026
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Response: Hi Madison. Thank you for your feedback. I’m glad to hear that you found Lucy informative and that she ensured everyone understood the PBS content. It’s great to know the session supported your learning and clarified any questions you had.

Loved all of it, physical part was great

tina d · 19 Jan 2026
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Really enjoyed the course

Lizzie C · 19 Jan 2026
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Very good training. Really enjoyed it. Jamie was very professionals aswell as made training much more interesting

Michelle I · 19 Jan 2026
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Response: Hi Michelle. Thank you for your feedback. I’m glad to hear that you enjoyed the training and found Jamie professional while making the session interesting. It was great having you in the session, and I’m pleased it supported your learning.

Useful and very interesting

Lynsie D · 19 Jan 2026
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Very enjoyable and interactive. Jamie was a great trainer and will be recommending this training to other staff.

Jo W · 19 Jan 2026
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Fabulous course excellent trainer looking forward for round 3

Pauline M · 19 Jan 2026
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