Sort by:

RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Reviews

Showing 5 star reviews : View all 4774 reviews

NATALIA W, 05 Jan 2026

Ben was absolutely brilliant, he kept the training interesting throughout the session and his engagement was brilliant, his enthusiasm is brilliant I have learnt a lot today and it has been very valuable to my practice

Helpful review?   Yes   No

[ Inappropriate review ]

Nneka E, 05 Jan 2026

The trainer made it easy to understand the course. It was an interactive session

Helpful review?   Yes   No

[ Inappropriate review ]

Suad M, 05 Jan 2026

This has been the most engaging training I have done in a while. Ben is very enthusiastic and it creates a calm and fun approach to his teaching technique. Honestly, changed my perspectives on how I’ve deal with situations not only at work but even at home. Many thanks brilliant and fun
Response : Hi Suad. Thank you for your feedback. I’m glad to hear that you found the training engaging and that Ben’s approach supported a calm and positive learning environment. It’s also good to hear that the session encouraged reflection on how situations are approached. We hope that attending the course will further support you in your role.

Helpful review?   Yes   No

[ Inappropriate review ]

Reshma R, 05 Jan 2026

PBS Level 2 is really healpful and Ben carried out the session very entertained. He clarified our doubt and it was very clearful. The skills is very useful and i can do in my job.

Helpful review?   Yes   No

[ Inappropriate review ]

Vanita D, 05 Jan 2026

It helps me more to understand and to apply in work area . Need to get this every year so that we can have updated and really very good

Helpful review?   Yes   No

[ Inappropriate review ]

Sarah S, 19 Dec 2025

Alan smashed the course, I’ve really enjoyed myself. Lovely trainer
Response : Hi Sarah. Thank you for your feedback. I’m glad to hear that you enjoyed the course and found Alan’s delivery engaging. Your comments are appreciated.

Helpful review?   Yes   No

[ Inappropriate review ]

Carolyn D, 19 Dec 2025

Very interesting Alan is very informative, he definitely knows his stuff. THANK YOU 😊

Helpful review?   Yes   No

[ Inappropriate review ]

Anu A, 19 Dec 2025

Really good to have a class with Ben today . Learned how to handle the situation by myself . It's really worth

Helpful review?   Yes   No

[ Inappropriate review ]

Leanne H, 19 Dec 2025

This course was fantastic…incredibly engaging and interactive. As Ben said there were many wow moments whereby I was shocked and how simple but effective some things can be to maintain safety. I enjoyed the recap of the level 1 theory and look forward to level 3. I hope to never use these skills but equally hope that the trust maintains our updates as it is clear these skills can be just as important as our usually NHS mandatory training updates. Thank you Ben
Response : Hi Leanne. Thank you for your feedback. I’m glad to hear that you found the course engaging and interactive, and that the recap of the Level 1 theory was useful. It’s also great to hear your interest in progressing to Level 3. Your comments about the importance of maintaining these updates are appreciated.

Helpful review?   Yes   No

[ Inappropriate review ]

Pallavbhai D, 19 Dec 2025

Excellent presentation and human factors learning . Ben is fantastic. Taking care of everyone’s mental and physical wellbeing throughout. The hands on practice and skills demonstration and refinements are excellent and to the point . The most important aspect is repeating of the mantra of not forgetting patient, needs and being human

Helpful review?   Yes   No

[ Inappropriate review ]