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RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Reviews

Showing 4 star reviews : View all 5120 reviews

Paul H, 29 Apr 2026

Really clear, good materials

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Patrick L, 25 Mar 2026

Some of it I can use but we don't have any physically aggressive customers at the base I regularly work at. There are some other bases I do occasional shifts at where there are mildly physically aggressive customers, but it's not often they are.

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Danielle S, 24 Mar 2026

Some parts of training were not applicable to our client but trainer was very friendly enthusiastic and welcoming all instructions and info well presented overall enjoyed the course
Response : Thank you for your feedback, Danielle – we really appreciate it! I’m pleased to hear you found the session well presented and enjoyed the course overall. It’s great to know the trainer created a friendly and welcoming environment.

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Fiona T, 12 Mar 2026

Good interaction. Excellent knowledge and good that he has experience in the different situations. Thank you
Response : Thank you, Fiona. We appreciate your feedback and are pleased to hear the session included good interaction and that the trainer’s experience supported your learning.

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Nicola B, 04 Mar 2026

Really good! Learnt so much.

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Manny D, 03 Mar 2026

I thought the course was really good. The trainer was really good as he provoked a lot of good discussions. There were some good practical exercises. It would be useful to have them more often than 3 years.
Response : Thank you, Manny. We appreciate your feedback and are pleased to hear the course was engaging, with valuable discussions and practical exercises. The course content is reviewed annually in line with current RRN training standards.

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Emily S, 20 Feb 2026

Less reparative than level one, room slightly small for breakaway skills and warm. Great trainer Jack thank you

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Jennifer J, 20 Feb 2026

Bigger room for the physical bits, otherwise great

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Regina M, 13 Feb 2026

Good trainer, interactive and inclusion. The breakaway techniques with practical training by simplifying it to barest minimum With repeated practical with everyone.

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Deborah C, 12 Feb 2026

The trainers were very good at delivering thr training and were engaging
Response : Thank you, Deborah. We appreciate your feedback and are pleased to hear the trainers delivered the training in an engaging way.

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