RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) reviews

5.0 (5,678 reviews)
AI summary of reviews

Practical breakaway and self-protection practice is the course’s distinctive strength, with attendees valuing repeated demonstrations, supportive feedback and opportunities to build confidence safely. They describe knowledgeable, approachable trainers who use humour, real-life examples and clear explanations to make positive behaviour support, de-escalation and least-restrictive approaches accessible. The well-structured, interactive sessions are easy to follow and provide skills they can apply at work and in daily life.

Practical sessionsEngaging trainersWorkplace relevance

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Trainer made the course fun and he related a lot to the people we support using examples we would likely experience which made it a lot easier to understand.

Leah W · 05 Feb 2026
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Response: Hi Leah. Thanks for taking the time to leave feedback. It's great to hear that the Shaheed made the course enjoyable and relevant by relating the material to real-life examples that align with the experiences of the people we support. It’s always encouraging to know that this approach helped make the content easier to understand. Thanks again.

Great enthusiastic trainer, thank you so much

Rachel J · 05 Feb 2026
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Jamie was very informative and the interaction was great

Michelle H · 05 Feb 2026
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Really good and interactive - Jamie is excellent and very good at making sure we all knew what we were doing and making sure we were using the correct techniques. I feel confident to try this in the workplace now.

Josie M · 05 Feb 2026
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I found the course very interactive, informative. I would now feel comfortable if I was ever to be in this situation as now I have some knowledge. Jamie was great at giving this information and demonstrating breakaways. Thank you.

Lauren B · 05 Feb 2026
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Response: Hi Lauren. Thank you for your feedback. I’m pleased to hear you found the course interactive and informative, and that it’s given you the confidence to support you within your role. I’m also glad that Jamie’s demonstrations were helpful in supporting your learning.

Jamie was a very good instructor, he kept us engaged through the session and kept it interesting. Useful information and techniques to utilise to practice.

Louise S · 05 Feb 2026
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Really really good Very interactive, engaging Learned a lot and it was good to practice rather than just watch and be expected to be able to apply in real life

Ayo K · 05 Feb 2026
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Very informative. Trainer was very knowledgeable and made the session interesting. Good session

caroline M · 05 Feb 2026
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Very informative abd interactive. Learned alot.

Judith T · 05 Feb 2026
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Johnathan is a good trainer very enthusiastic

Chloe D · 03 Feb 2026
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