RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) reviews

5.0 (5,678 reviews)
AI summary of reviews

Practical breakaway and self-protection practice is the course’s distinctive strength, with attendees valuing repeated demonstrations, supportive feedback and opportunities to build confidence safely. They describe knowledgeable, approachable trainers who use humour, real-life examples and clear explanations to make positive behaviour support, de-escalation and least-restrictive approaches accessible. The well-structured, interactive sessions are easy to follow and provide skills they can apply at work and in daily life.

Practical sessionsEngaging trainersWorkplace relevance

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The trainers deliver the courses excellently well

Edith T · 15 Jan 2026
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Response: Hi Edith. Thank you for your feedback. We appreciate your comments regarding the training and delivery.

Leaving with a really good understanding of the out come of the course PBS Trainer was very experienced in this area Thank you Caroline For your support.

Carl B · 15 Jan 2026
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Response: Hi Carl. Thank you for your feedback. I’m glad to hear that you left the course with a clear understanding of the outcomes and that you found Caroline experienced and supportive in her delivery. We hope the session provides ongoing support for your role

useful learned lots

madison w · 14 Jan 2026
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Great course, fantastic trainer, good resources. Thanks.

Sian L · 14 Jan 2026
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Really engaging session. Trainer was great and easy to communicate with Useful practical skills and plenty of time to practice

Bronte D · 14 Jan 2026
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Jack was a brilliant trainer. Session was kept interesting and very interactive. Jack was knowledgable and the break away self protection was taught very well. Learnt a lot from the course, thank you.

Helen W · 14 Jan 2026
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Jack had great knowledge, enthusiasm, and ability to explain concepts clearly made the session highly engaging and meaningful. Jack created a safe and supportive learning environment where everyone felt comfortable to ask questions. The real-life examples, practical strategies, and interactive activities helped bring PBS principles to life and made them easy to know how to apply in day-to-day practice. This has increased my knowledge and understanding of diversion skills as well as the physical aspects such as breakaway and self protect skills. Thank you so much!

Catherine F · 14 Jan 2026
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Response: Hi Catherine. Thank you for your feedback. I’m glad to hear that you found Jack knowledgeable and engaging, and that his clear explanations helped create a supportive learning environment. It’s also good to hear that the examples, strategies, and interactive activities supported your understanding of PBS principles and their application in practice. We hope the session provides ongoing support for your role.

Lots of good skills learnt and trainer made it fun

Kristin J · 14 Jan 2026
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Fun, engaging and not boring.

Kareena M · 14 Jan 2026
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It was very interesting and active.

Jerin J · 14 Jan 2026
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