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RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Reviews
Helen B, 17 Feb 2026
I found the course really informative and enjoyable. Craig and Kala were excellent trainers. They made the training fun, but also memorable. I feel I have learned a lot from this course. I would highly recommend this course to other support workers.Response : Thank you, Helen. We appreciate your feedback and are pleased to hear you found the course informative and enjoyable, and that Craig and Kala’s delivery supported your learning. It’s great to know you would recommend the course to others.
Matthew L, 17 Feb 2026
The training was very fun and enjoyable. Would highly recommend this course to my peers at work. This course has helped me a lot with a better understanding of the customers and with physical interventions.
Sophie T, 17 Feb 2026
The course has been really interesting and fun to learn and informative I’ve fullerly enjoyed learning about it.
Sophia W, 13 Feb 2026
Love the way every information was broken down and explained also de escalate practice was great
Katarina A, 13 Feb 2026
The training session was very well structured and informative. The trainer explained the concepts clearly and used practical examples that made the content easy to understand. I especially appreciated the interactive activities, which helped reinforce learning. Overall, it was a valuable and engaging experience.
Susan A, 13 Feb 2026
This is a good course. Very interesting and educative.
Lottie P, 13 Feb 2026
Liam was so engaging and knowledgeable. I feel more confident with de-escalation which may be implemented in our new care package. Thank you very much
Yenge I, 13 Feb 2026
I like the way of His explanations it was easy to understand and the exercise was very good.
Karen C, 13 Feb 2026
Liam was very engaging and kept everyones attention . I learnt alot of things i dodnt know .i really enjoyed the practical section .always made sure everyone was ok and happy and had u derstood what he was explaining . He gave everone the chance to participate