Showing 41–50 of 5,817 reviews
Excellent course, with the increase of children in the ward struggling with mental health always been worried about saying the wrong thing and how I can help them. This course has been so good at knowing how to communicate with them and help them deescalate and I now feel I have the confidence to give the best care to these patients. Ben the trainer was excellent and made learning fun.
Response: Thank you, Jennifer. We really appreciate your thoughtful feedback and are delighted to hear the course helped build your confidence in communicating with and supporting children experiencing distress. It’s great to know the learning around de-escalation will support your practice, and that Ben’s engaging approach made the training both valuable and enjoyable.
Really well delivered course and an enjoyable day.
Response: Thank you, Richard. We appreciate your feedback and are pleased to hear you found the course well delivered and enjoyable. It’s great to know you had such a positive learning experience with us.
Great practical session, good feedback from trainer. Best in small groups to make it most effective
Informative and useful training, delivered with passion. The venue was appropriate for the training too. Good size of group.
The slides were a little boring to sit through at the start, I would’ve preferred if this was a bit more engaging for example with discussions or something for more active listening. The children’s home aspects also weren’t relevant to us but all of the practical aspects were really helpful.
Response: Thank you, Claire. We really appreciate your open and constructive feedback. We’re pleased to hear you found the practical elements helpful, and we value your comments regarding engagement and the relevance of some of the course content. We’ll take this feedback forward as part of our ongoing review of course delivery and learner experience.
It's been a great interactive course. It reminds and make me reflect a lot on the daily work. And Ben has been very patient on discussing a lot of detailed individual issues that we raised. Loads of discussions on views and updated practice. And the breakaway skills are so much more useful. Overall, it is a worthwhile course to be in.
Response: Thank you, Nelvin. We really appreciate your thoughtful feedback and are pleased to hear you found the course interactive, reflective and worthwhile. It’s great to know Ben’s patient and collaborative approach created space for meaningful discussion around individual situations and current practice, while supporting your confidence throughout the learning.
Great course and it has opened up a lot of information for me
Very friendly training provider. Ben taught me useful skills that can definitely be implemented in my job role. The breakaway techniques were delivered in an easy to understand way and I now feel safer both at work, and going about my everyday life. The course was delivered with compassion and with appropriate scenarios and stories which helped deeper understanding.
Response: Thank you, Kat. We really appreciate your feedback and are delighted to hear you found the training welcoming, relevant and easy to understand. It’s great to know Ben’s compassionate approach and use of relatable scenarios supported a deeper understanding and helped build your confidence both within your role and beyond the workplace.
The course was great and Ben was very amazing with the teaching and training.