RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Reviews

This was one of the best course I have been on. It tied in really well with day one. It is very person centred and compassionate. The strategies were all effective and easy to use. Ben was an excellent trainer and remained enthusiastic and passionate throughout. He clearly knew his subject really well.

Ben was fantastic all day. It was incredibly useful. The review of theory was a good refresher of the day 1 contents. The hands on practice session was the best part of it all. I have gained a lot of confidence through this session. Thank you very much, Ben.

The course is fantastic and made me to know more about working passionately with patients as well as to guard myself in any situation that occurs during my shift.

Absolute wonderful training, a guide from a patient perspective but also helps with how to manage or de-escalate a situation. Learning to breakaway and protecting one's self. This will surely help in clinical area. Thank you

Excellent speaker, felt very safe. Learnt very important skills including breakaway skills as last resort - try not to get to that position by using communication. Easy to learn as amusing at times and never picked on to speak etc

Ben was an excellent trainer the course content was good - think the day may have been a little too long in duration

Really enjoyed the theory. Recapped the importance of effective communication in de-escalation

Good to learn new breakaway skills that I’d not learnt before. Feel more confident in how to stay safe if needed, though hopefully I won’t have to use them!

This course was very helpful and engaging. There was a lot of useful information and the trainer allowed us to ask questions and made sure we understood the different topics. I would recommend this course to other people. Thank you :)

This course helped me to gain knowledge regarding breakaway techniques and how we can protect ourselves and the patient safely, Had fun in practicing all the skills,looking forward for the level 3 training