RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) reviews

5.0 (5,872 reviews)
AI summary of reviews

Practical breakaway and self-protection practice is the course’s distinctive strength, with attendees valuing repeated demonstrations, supportive feedback and opportunities to build confidence safely. They describe knowledgeable, approachable trainers who use humour, real-life examples and clear explanations to make positive behaviour support, de-escalation and least-restrictive approaches accessible. The well-structured, interactive sessions are easy to follow and provide skills they can apply at work and in daily life.

Practical sessionsEngaging trainersWorkplace relevance

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Very good

Joshua O · 20 Oct 2026
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The PBS training was very informative and beneficial. It improved my understanding of Positive Behaviour Support, including how to manage challenging behaviour, de-escalate situations, and maintain the safety and dignity of patients and staff. The training was well delivered, practical, and relevant to my role in hospital security.Thank you Barry for the great job.

Nkem O · 20 Oct 2026
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Everything has been completed perfectly. The way Barry teaches is truly remarkable. His method of explaining is very clear, professional, and easy to understand. I really appreciate his effort, knowledge, and supportive teaching style. It was a great learning Barry is a remarkable trainer - very knowledgeable, patient and professional.

Ali J · 20 Oct 2026
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Response: Thank you, Ali, for such a generous review! Barry will be so pleased to know his care and effort made a difference to your learning. Giving people the time and support to feel confident is something we really value, and your appreciation will mean a great deal to him!

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A very informative course, good work book and materials. Good training environment and very well presented by Jack .. who was very happy to answer my questions and provide real world answers and examples.

Paul A · 20 Oct 2026
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Response: Thank you, Paul! Exploring real situations is a valuable way to turn learning into something useful at work, so we’re pleased your discussions with Jack added to the experience. It’s also lovely to hear the course resources supported your learning. We’ll be sure to pass your appreciation on to Jack!

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Training course was good and informative, teacher delivered well.

Reaelle C · 20 Oct 2026
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Training was amazing and very detailed. Dan was friendly and made it very interactive and made everyone feel comfortable

Vellour N · 20 Oct 2026
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Response: Thank you, Vellour! A welcoming atmosphere makes it so much easier to get involved and make the most of a course. We’re delighted you had such a great experience with Dan, and we’ll be sure to share your lovely comments with him. We hope to see you again for future training!

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I have gained knowledge about de escalation and about getting out of situations.

Alliyah R · 20 Oct 2026
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Response: Thank you, Alliyah! We’re pleased the course has added to your skills for approaching difficult situations with greater confidence. Recognising opportunities to calm things early and keep everyone safe is such a valuable part of supporting others. Thank you for learning with us!

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Lots to take but interesting choice of slides make ineasier

Deborah H · 20 Oct 2026
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Very interesting and keep everyone updated

Linda T · 16 Oct 2026
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Very informative and learned a lot of new skills

Steven B · 16 Oct 2026
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