RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) reviews

5.0 (5,688 reviews)
AI summary of reviews

Practical breakaway and self-protection practice is the course’s distinctive strength, with attendees valuing repeated demonstrations, supportive feedback and opportunities to build confidence safely. They describe knowledgeable, approachable trainers who use humour, real-life examples and clear explanations to make positive behaviour support, de-escalation and least-restrictive approaches accessible. The well-structured, interactive sessions are easy to follow and provide skills they can apply at work and in daily life.

Practical sessionsEngaging trainersWorkplace relevance

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I really enjoyed my training today. It was well delivered and the practical aspect would be very useful.

Funmilayo O · 21 Aug 2024
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Excellent and inspiring course. Lee dealt with my interruption/feedback professionally, appropriately, and reflectively - which was appreciated! Very much enjoyed the day.

Rhydian W · 21 Aug 2024
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The course was brilliantly delivered but it probably needs 2 days as there is a lot to go through for learners to really grasp it.

Bea M · 21 Aug 2024
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Response: Hi Bea, thank you for your feedback and really glad you enjoyed the training. If you are completing level 3 of the course, your trainer will go through physical skills again as a reminder and you will have an annual refresher to continue to support you

Excellent communication and knowledge passed on from trainer. I was well encouraged to participate verbally and physically. Trainer shown great experience in what was being taught.

James B · 15 Aug 2024
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Response: Hi James. Thank you for the wonderful feedback for David, we will ensure we pass this onto him.

Very informative and helpful

Norris E · 13 Aug 2024
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Response: Hi Norris. Thank you for the lovely feedback and we are glad o hear you enjoyed the course and the delivery by Deborah.

Lee was fantastic really enjoyed the pbs course, learnt a lot about the job I do to keep our customers safe and to use it in my personal life too, well done Lee.

Amanda G · 10 Aug 2024
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Great course, Lee was very good and Professional, very thorough

Garry N · 09 Aug 2024
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Enjoyed the course - informative - professional - need all participants to join in.

Mary H · 09 Aug 2024
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Very thorough and detailed. Great demonstrations 👌

Ben H · 09 Aug 2024
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Good interactive and hands on training

Reena S · 09 Aug 2024
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