RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) reviews

5.0 (5,683 reviews)
AI summary of reviews

Practical breakaway and self-protection practice is the course’s distinctive strength, with attendees valuing repeated demonstrations, supportive feedback and opportunities to build confidence safely. They describe knowledgeable, approachable trainers who use humour, real-life examples and clear explanations to make positive behaviour support, de-escalation and least-restrictive approaches accessible. The well-structured, interactive sessions are easy to follow and provide skills they can apply at work and in daily life.

Practical sessionsEngaging trainersWorkplace relevance

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I found the course really informative. The course trainers were very supportive and encouraging. A very relaxed and comfortable setting to learn. I found the combination of experiences and knowledge helped with getting to grips of the whole course.

Claire M · 28 Aug 2025
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Response: Thank you for such thoughtful feedback. It’s great to hear that the course felt informative and that the trainers created a supportive and encouraging environment. A relaxed and comfortable setting can make all the difference when it comes to learning, and we’re glad that came through. The mix of experience and knowledge is something we really value, so it’s lovely to know it helped you get to grips with the course. Thanks again for sharing.

Very satisfying training

Festus D · 26 Aug 2025
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Trainer made it interesting from beginning to end with lots of scenarios and real life stories.

Sharon B · 25 Aug 2025
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Good refresher of what I've learnt in level 1. I've definitely learnt something new today. I loved the engagement part.

Magdalena L · 22 Aug 2025
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Wonderful trainer learning skills is useful personal and professional things

Reshma M · 22 Aug 2025
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Really enjoyed this session. Was quite worried about the physical aspect but found it really helpful, and should make a difference within my department! Roll on day 3!

Joanne C · 22 Aug 2025
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Kirstie is a very good trainer ,she explain every thing well and explain the reason we’re doing it.and how to protect ourselves.

Elmie O · 22 Aug 2025
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Really beneficial day. In my role, I deal with challenging behaviour a lot. This day has given me the tools to manage situations safely. Kirstie was very good. Explained everything well and demonstrated well. Good group work.

Roma F · 22 Aug 2025
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First pbs course learned a lot and enjoyed learning new skills

Emma K · 22 Aug 2025
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A great course. Very well presented and very educational. I feel stronger now in my role.

Matthew G · 22 Aug 2025
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