RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) reviews

5.0 (5,683 reviews)
AI summary of reviews

Practical breakaway and self-protection practice is the course’s distinctive strength, with attendees valuing repeated demonstrations, supportive feedback and opportunities to build confidence safely. They describe knowledgeable, approachable trainers who use humour, real-life examples and clear explanations to make positive behaviour support, de-escalation and least-restrictive approaches accessible. The well-structured, interactive sessions are easy to follow and provide skills they can apply at work and in daily life.

Practical sessionsEngaging trainersWorkplace relevance

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Great course, very interactive. Ben supported with extra tips outside the course and how we can apply PBS to different questions we had.

Oluwatoyosi R · 02 Sep 2025
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Really enjoyed the training. I got to practice the breakaway techniques which were really useful. I will be practicing these at home!!! I don’t think an afternoon break is needed so would be good to be given a group choice ?? Some elements repetitive from the first day but a good recap all the same :) thanks so much Ben!

Francesca W · 02 Sep 2025
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Really good interactive session. Loved hearing about the personal and real life stories and examples - really puts things into perspective. Really good to practice breakaway skills. Ben has a brilliant way of delivering the session and personalising things, thank you!

Kim M · 02 Sep 2025
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Response: Hi Kim. “We appreciate your feedback. It’s wonderful to hear the training was interactive, informative, and practical, and that Ben’s delivery enhanced your learning experience.

The content was very good. I enjoyed learning the content and feel much more confident that I have more tools to tackle people with behaviours that challenge. It was useful to recap some of the content from the level one day

Arron L · 02 Sep 2025
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Engaging trainer

Emma H · 01 Sep 2025
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Very good trainer - interesting course and very relevant to what is needed in the hospital setting

Stephanie M · 01 Sep 2025
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Response: Thank you for your feedback. It’s great to hear that the course felt relevant and well-suited to the hospital setting. We're glad the trainer made a strong impression and that the content supported your learning. Your insight is really appreciated.

Great interactive day

Lana S · 01 Sep 2025
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Very informative, good practical sessions, Jack took the time to ensure everyone was happy with breakaway techniques. Thank you!

Sarah J · 01 Sep 2025
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Very good course. Really enjoyed it. Learnt new things.

kerrie C · 01 Sep 2025
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It was a bit full on but very informative and I enjoyed learning about all the break aways

Ren C · 28 Aug 2025
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