RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) reviews

5.0 (5,816 reviews)
AI summary of reviews

Practical breakaway and self-protection practice is the course’s distinctive strength, with attendees valuing repeated demonstrations, supportive feedback and opportunities to build confidence safely. They describe knowledgeable, approachable trainers who use humour, real-life examples and clear explanations to make positive behaviour support, de-escalation and least-restrictive approaches accessible. The well-structured, interactive sessions are easy to follow and provide skills they can apply at work and in daily life.

Practical sessionsEngaging trainersWorkplace relevance

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Ben was very engaging during this session. Learnt a lot of how we can find a hook to engage with the patient to prevent any physical intervention and to focus on de escalation. Thank you!

Annabella H · 01 Oct 2025
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“

I thought the biting technique was the most valuable to learn. I also like how we were asked questions about ourselves it’s helped to know the group better. The trainer also did a great job of making things funny so it wasn’t so awkward putting strangers in a headlock :)

Sarah H · 01 Oct 2025
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“

I enjoyed learning how to keep myself and others safe. I also felt reassured that even though some of the techniques appear painful they do not hurt the service user at all and maintains their dignity. Ben is very empathetic and his style of teaching is very engaging. Thank you

Simeran K · 01 Oct 2025
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“

The trainer made the learning so easy to understand. It was really engaging and impactful class, and ii can genuinely say am very confident to use the skills.

Oluwatoyosi B · 01 Oct 2025
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“

Really information course. Learnt lots of new skills and now feel more confident in supporting and de escalating patients on the ward if needed and feel more comfortable in being able to protect myself and safely securing. Ben was very professional and informative every step of the way and also made the course enjoyable at the same time. Many thanks

Angela M · 01 Oct 2025
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“

Clearly and concisely presented and well demonstrated

Andrea L · 29 Sep 2025
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“

Amazing From Tom And Anna.

Zain A · 29 Sep 2025
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Excellent course! Tom was a brilliant trainer!

Erin O · 29 Sep 2025
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Response: Thank you for your kind words! We’re delighted you enjoyed the course and that Tom made it such a positive experience.

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Really useful and fun day.

Joanne N · 26 Sep 2025
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Really engaging and involving, learnt so much that will help in practice day to day!

Charlotte S · 26 Sep 2025
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