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Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews
Gaynor W, 23 Jan 2026
Very informative, I will use the arousal model and try to understand patients and their triggers to prevent behaviour of concern
Marley G, 23 Jan 2026
Informative session, teacher was amazing and very engaging, made the day not boring
Chantal P, 23 Jan 2026
Great course. Provided me with in-depth information and knowledge regarding PBS. Will definitely be implementing what I have learnt in my nursing practice. Kirstie was really engaging and explained The Arousal Model and Factors Influencing Human Behaviour in great detail with real world examples. Thank you.
Dore y, 21 Jan 2026
I enjoyed the session today. Good integration of humour and real life examples. Nice interactive sessions.
Lisa G, 21 Jan 2026
Brilliant course, it was great to have examples of what Ben was explaining to see how to use the skills in practice. Ben was very open and engaging and challenged us to think differently about certain things. Lots to take away and hopefully can sign up to level 2.Response : Hi Lisa. Thank you for your feedback. I’m glad to hear that you found the course engaging and that the examples supported understanding of how to apply the skills in practice. It’s also good to hear that Ben’s open approach encouraged reflection. We hope the session provides ongoing support for your role.
Emily B, 21 Jan 2026
I really enjoyed Ben’s way of teaching, it really ensured that the whole class engaged and made training bearable. I managed to takeaway a great lot of information and retained it due to the engagement aspect proven by the quiz at the end. Thanks Ben.
Alison H, 21 Jan 2026
It was interesting and useful. Made me think about my practice and will use in the future.
Alice L, 21 Jan 2026
Very informative, I know feel more confident when dealing with challenging behaviour and feel I have a better understanding of why people may behave in that manner. Overall Ben provided an excellent training session which I can put into practice during my home and working day.
Luca B, 21 Jan 2026
It has been an amazing opportunity to learn new things and to get confident with new techniques.
Julia R, 21 Jan 2026
Genuinely brilliant course. Ben was engaging and interactive, ensuring we understood the material. I learnt a lot that I will use both at work and at home. We had a giggle too which always makes training more memorable. Thank you. Looking forward to level two