Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,909 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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The course was engaging and informative. The trainer was knowledgeable. I've learnt a lot not only to take away into my work place but also in my personal life. This is definitely going to help me understand and provide better care for my patients. I loved the fact that the session was interactive and fun. Thank you

Jackline N · 02 Mar 2026
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If I could I’d give this course 6 stars! Best course I’ve been on for a long time. Will help positive patient outcomes for me, a rethink of how I will conduct myself at work or at home. Thanks Ben, your a star!

Jennie P · 02 Mar 2026
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Very engaging and has a passion in this subject

Jake B · 27 Feb 2026
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Really engaging and interesting

Hayleigh M · 27 Feb 2026
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Useful day understand why certain behaviours are displayed from patients

Amy B · 27 Feb 2026
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A very well delivered entertaining educational session can't wait for session 2 !

Mark D · 27 Feb 2026
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Very interesting content. Delivered well and Jamie was very engaging.

Jennifer F · 27 Feb 2026
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Response: Thank you, Jennifer. We appreciate your feedback and are pleased to hear you found the content interesting and that Jamie’s delivery was engaging.

Really good and interactive, enjoyed the session!

Laura H · 27 Feb 2026
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Amazing. It changed the way I approach the difficult patients.

Anusha T · 27 Feb 2026
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Very engaging, made the session interesting. Really feel like I have learned something.

Emily W · 27 Feb 2026
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