Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,909 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

Generated from recent reviews; may not reflect every review

Showing 721–730 of 3,973 reviews

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Good interactive session

Jossy K · 06 Mar 2026
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Kim was informative and involved staff in the delivery. She delivered the content well and appeared to know what she was discussing rather than just reading off slides. She had answers to questions that we posed and directed us where to go. The content has really helped with understanding the importance of PBS and I felt that Kim helped to engage us with that.

Georgia B · 06 Mar 2026
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Response: Thank you, Georgia. We appreciate your feedback and are pleased to hear that Kim’s knowledge and engaging approach supported your understanding of PBS and encouraged participation throughout the session.

The course was very good and informative.

Kelly O · 06 Mar 2026
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The course material could be less repetitive and include more boxes of explicit information after asking leading questions towards answer.

Jakub M · 06 Mar 2026
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This course was very good and I really enjoyed having this training it been important and I have learned à lot today.

Alain N · 04 Mar 2026
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Very informative learnt alot and will be useful moving forward

Cerise R · 04 Mar 2026
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Kirstie was great very interactive session and useful workbook to use throughout.

Kelly Y · 04 Mar 2026
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Very informative and interesting. Great information and good examples of real practice given throughout. Trainer Kirstie was upbeat throughout and kept everyone interested

Louisa H · 04 Mar 2026
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Response: Thank you, Louisa. We appreciate your feedback and are pleased to hear the session was informative and interesting, with helpful examples from practice. It’s great to know Kirstie’s approach kept the group engaged throughout.

Really interesting course, delivered very well. Will definitely use PBS within my job role. Many thanks

Caroline D · 04 Mar 2026
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It was a very educational one. There’s a lot to help with work moving forward.

Medinah S · 04 Mar 2026
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