Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,909 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Showing 701–710 of 3,973 reviews

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I thought Ben the trainer had a good aura around him, was warm and inviting and delivered the course well. I found it interesting and informative.

Lisa L · 09 Mar 2026
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Response: Thank you, Lisa. We appreciate your feedback and are pleased to hear you found the session interesting and informative, and that Ben’s delivery created a welcoming learning environment.

The overall content of the course has been very interesting and given me a better understanding on how to support someone using positive bahaviour support.

Russell L · 09 Mar 2026
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Very informative tutor funny and kept the group engaged all day really enjoyed the course

Deborah C · 09 Mar 2026
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The trainer knew the materials Very good delivery of the course Good interactions

Blandine A · 09 Mar 2026
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Jamie is outstanding...keep up the good work..

Jinna B · 06 Mar 2026
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Jamie has been fantastic, has been really good with keeping the participants interacting.

Clare K · 06 Mar 2026
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Jamie was an excellent trainer. Really engaging with the content and kept it fun and entertaining throughout a long day. One of the best trainers I’ve had

Roxanne K · 06 Mar 2026
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Response: Thank you, Roxanne. We appreciate your feedback and are pleased to hear Jamie’s engaging delivery supported a positive and enjoyable learning experience throughout the day.

I found the course has really helped me with understanding a bit more about how to use the techniques that will help deescalate a situation in work Thanks again

Mary M · 06 Mar 2026
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I had an overall understanding of the topic prior to attending this course but none the less I learnt new things about the theory behind PBS and strategies in management of patients presenting with behaviours of concern. It made me reflect on my practice to date, and how I might improve on it in the future. The trainer (Jack) was extremely knowledgeable and made the full day of training interesting and interactive. The time passed quickly as the training was administered in an informal and entertaining way. The booklet is well presented and easy to read. It will remain a good reference point.

Alix S · 06 Mar 2026
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Response: Thank you, Alix. We appreciate your feedback and are pleased to hear the course added to your existing understanding of PBS and encouraged reflection on practice. It’s great to know Jack’s delivery made the session engaging and that the booklet will be a useful reference moving forward.

The coarse went well

Mark C · 06 Mar 2026
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