Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews

Excellent course. I deal with complaints on a daily basis at work & it has really taught me to look into the person & why they may be behaving a certain way before I make assumptions. I'm pretty confident with de-escalation skills but this has further enhanced them. Thank you!

Very interesting Relatable Made me think of my own experiences of how we could have de escalated before challenging behavior Food for thought around cues and triggers Thoughts around patients and what they are going through Nice patient stories to make the theory relatable Thank you Kirstie

Kirstie Reynolds done the PBS class in a nice way.she involved everyone in the class .It was good

Perfect cours experience knowledge thank you sooo much.

Positive Behaviour support training was really interesting and make me understand more about behaviour. Kristy was brilliant. Thank you so much .

Course exceed my expectations and Kirstie delivered it in an engaging and interactive manner. There are aspects I have taken away from today I would incorporate into my home life and work life to enable a more positive experience.

Jack was an excellent trainer. He delivered the course in a highly engaging and interactive way, making the learning experience enjoyable and impactful. It didn’t feel like a typical classroom setting, and I gained a lot from it as did my peers.

Trainer was informative and full of knowledge, kept it all interactive and everyone involved with questions

Interactive with opportunities to share experiences

Excellent course Very interactive Good teaching style