Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews

Class was so engaging and Ben did really well.I learned a lt how to manage the patients and always ask why before approaching a agitated person that will help me to de escalate the situation.Really pleased with this class and very hopeful that I can use these statergies in my work place.

Good although I do worry about how much we tolerate

Really enjoyed the session. Feel that I gained knowledge and new ways of de escalation. I feel it was interactive and interesting. Thank you.

Very educative and informative.Trainer very engaging and good at delivering his message.Have definitely learned a lot that I will take to my place of work and home /personal life.

Very informative, trainer was enthusiastic and a good teacher. Learnt a lot and will implement into practice on ward

Excellent trainer knowledge, giving relevant examples that aided understanding. Quite theory heavy but made it engaging and informative.

Really interesting course. Interactive. Learnt a lot about how to better treat patients and understand what to do when they are displaying challenging behaviours. Will help with patient experience and my own skills and learning. Would recommend the course to everyone

Excellent session delivered by Ben! Very engaging, interesting and makes sure the information really sticks in your mind. Very useful information for us to take away and use on the wards which hopefully will have a positive impact and outcome for ourselves and our patients

It's made me really think about why people act the way they act really loved the course

Ben was absolutely fantastic, excellent trainer and very relatable with real life experiences for us to relate to. Now have a much better understanding of PBS theory and understanding people’s behaviour and why people may act in a certain way and how I can deescalate this, for me to take into practice and to take to my level 2 and level 3 day,