Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,909 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Showing 411–420 of 3,973 reviews

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Very interesting course. I have learned about positive behaviour in more depth in which I can use this in practice. However the information is quite repetitive.

Tania H · 18 May 2026
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Ben was very engaging throughout- the course has told me to always ask why and to better word my responses, as well as to always be optimistic of finding red car opportunities.

Maryam I · 18 May 2026
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Ben was really interactive & relatable, making me think & reflect on my own practice & how I will change how I approach situations going forward

Rebecca B · 18 May 2026
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Really enjoyed the session. Was very engaging and informative about understanding behaviour of concerns. Thank you

Adeola A · 18 May 2026
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Excellent course! Learned a lot on how to manage challenging behaviour and the different strategies to approach them. Ben was amazing and had the whole group engaged throughout :)

Megan L · 18 May 2026
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Response: Thank you, Megan. We appreciate your feedback and are pleased to hear the course supported your understanding of different approaches and strategies, and that Ben’s delivery kept the group engaged throughout the session.

Great content, will use it at home too!

Amy H · 18 May 2026
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The course today was really engaging and enjoyable. Ben delivered a great session and kept us all engaged. I have learnt techniques and skills that I can take back to my department and implement into my practice which will benefit my patients and families and hopefully better their experience and care delivery. Thanks Ben!

Jessica J · 18 May 2026
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This session helped a lot in understanding different human behaviour and how it can be triggered and how it can be de escalated to the baseline. Session was knowledgeable and understanding. The trainer Ben was also very interactive.

Meethu J · 18 May 2026
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Ben was really engaging. The course was thought provoking and has definitely made me think differently about how I approach patients. I have learnt a lot to implement in practice and with all interactions. It has made me think how I can use the time I get with patients to make connections and I hope to see a positive effect in practice with that. Ben was the best presenter and made the course even more interesting.

Emma H · 18 May 2026
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Response: Thank you, Emma. We appreciate your feedback and are pleased to hear the course encouraged reflection on your approach to patient interactions and supported learning that you can apply in practice. It’s great to know Ben’s delivery contributed positively to your experience throughout the session.

It was a good course and give me more knowledge so I can handle my job properly with care, with my patients and my team work. Thank you.

Caroline W · 18 May 2026
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