Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,895 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Showing 241–250 of 3,959 reviews

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Very informative, Ben was very prepared and organised, lots of opportunities for engagement and duscusdions

Gayle A · 19 Jun 2026
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Learned a lot about de escalation, behaviour concerns is a way of communicating and not being challenging. Great job Ben

Jennifer M · 19 Jun 2026
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Excellent training

Christine D · 19 Jun 2026
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Brilliant course information, delivered really well. Breaks were effectively spaced and the information given was all applied to real life scenarios which made it easier to remember! Especially in relation to the arousal model. Ben was brilliant, his stories really applied the ideas to the real world and also ensured that I maintained concentration!

Kaylee J · 19 Jun 2026
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Response: Thank you, Kaylee. We appreciate your feedback and are pleased to hear the course content was engaging and relevant to practice. It’s great to know the use of real-life examples and discussions supported your understanding and helped reinforce key learning throughout the session.

Extremely enjoyable and interesting course.Very well presented with excellent group interaction.Learnt lots about my own attitude towards managing difficult and challenging situations.Excellent facilitation.Looking forward to day 2.

Mary W · 19 Jun 2026
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Very interactive and informative course, all health care professionals should receive this training.

Tiffany T · 19 Jun 2026
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Response: Thank you, Tiffany. We appreciate your feedback and are pleased to hear you found the course interactive and informative. It’s great to know you feel the learning is relevant and valuable for healthcare professionals.

Engaging and interesting

Gemma G · 19 Jun 2026
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Excellent day and very engaging session

Sarah L · 19 Jun 2026
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Enthused deliverey which was personable but content felt simplistic - this may relate to my professional background and may not have been experiwnced by those not in mh feild however i wish there was a bespoke course for those where this is the basics. There were some inaccuricies which did not feel pertiant to bring to the group (not everyone has autistic traits this is incorrect) but again the content was inthink tailored to a cohort without significant knowledge and experience In terms of course content white booklets and the layout of the quiz is less accessible for those with dyslexia or nd

Imogen B · 19 Jun 2026
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Response: Thank you, Imogen. We appreciate you taking the time to provide such thoughtful and detailed feedback. We recognise that delegates attend our courses with a wide range of professional backgrounds and levels of experience, and it is valuable for us to understand how the content is received from different perspectives. We appreciate your comments regarding the level of the course content, the accessibility of the learning materials, and your observations relating to neurodiversity. We are committed to creating inclusive learning environments and continually review our materials and delivery in response to delegate feedback. Thank you again for sharing your reflections and suggestions. Feedback such as this is invaluable in helping us evaluate and develop our training programmes to meet the needs of a diverse range of learners.

Simplistic content. Trainer was entertaining and informed on what was being taught

Scott D · 19 Jun 2026
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Response: Thank you, Scott. We appreciate your feedback and are pleased to hear the content was easy to follow and that Ben's knowledge and delivery supported an engaging learning experience.