Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,895 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Showing 271–280 of 3,959 reviews

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It was a interesting and interactive class

Akinbobola O · 11 Jun 2026
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I am able to understand how to de escalate a challenging situation.

Demi P · 11 Jun 2026
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l found the training helpful but too long.Could do with being a little shorter .

Thembelihle M · 11 Jun 2026
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Brilliant training very informative

Kate C · 08 Jun 2026
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Response: Thank you, Kate. We appreciate your feedback and are pleased to hear you found the training informative.

Ben was extremely helpful/ptofessional/fun involved everyone in every discussion and was clear in his presentations.

Robert F · 05 Jun 2026
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The facilitator was really good and experienced and I learnt a good way to distract and engage positively with my patients. Some challenging behaviour are sometimes ways of communicating their issues and I really need to listen actively to understand what they are trying to pass across. It was very impactful. I really enjoyed my time.

Helen C · 05 Jun 2026
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I found the Positive Behaviour Support course informative, engaging, and relevant to my role. The content was presented clearly and helped me develop a better understanding of the principles of PBS and how they can be applied in practice. The trainer was knowledgeable, approachable, and encouraged participation throughout the session. Fantastic trainer - Ben I appreciate 😀

INFANT . · 05 Jun 2026
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Response: Thank you, Infant. We appreciate your feedback and are pleased to hear the course was informative, engaging, and relevant to your role. It’s great to know Ben’s delivery supported your understanding of Positive Behaviour Support and encouraged participation throughout the session.

It was very educating and made me do a lot of reflections

Christiana A · 05 Jun 2026
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The course was amazing, learnt some new things about why people act the way they do and also realised there is a reason for why they do, the course was packed with so many useful informations and how to better relate with Patients/ colleagues and other people

Aarinola A · 05 Jun 2026
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Ben was brilliant. I've learnt to understand people's behaviours and the factors causing behaviours of concerns. This session is actually beneficial professionally and personally in understanding people's behaviours in the family and communities. Thanks Ben 👍

RUBIN G · 05 Jun 2026
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