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Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews
Claire D, 01 Dec 2025
Such a great informative session with Ben, kept everyone engaged. The group work really helped with understanding the nature of the course and how to adapt it to real life situations. Ben was great at teaching everyone and sharing his life experiences. Highly recommend
Bushara B, 01 Dec 2025
The lesson was very interesting and the tutorBen he was amazing, explained everything in detail and he made examples which reflects and retains in memory, the course is quite useful and gave a lot of information and strategies how to cope with difficult and challenging situations, which will be really helpful for me in work and pesonal life.Response : Thank you for your feedback, Bushara. We’re pleased to hear you found the training interesting and informative, and that the practical examples and strategies have provided you with tools to support and equip you in your role and personal life. Thanks again.
SHEEBA T, 01 Dec 2025
It was very interesting and knowledgeable and understandable
Valerie B, 01 Dec 2025
I'm glad I did this course. It was really what I needed as I come across patient with challenging behaviour on my everyday job. I am really pleased to have this face to face training. Ben was fantastic in explaining into details. Thanks
Denise O, 01 Dec 2025
this course thought me how to understand behaviour using primary strategies and to avoid triggers
Happy M, 01 Dec 2025
I enjoyed this training, Ben is an amazing teacher, It was fun all day. I have learnt how to baseline and how to de-escalate triggers
Evadney R, 01 Dec 2025
Very interesting and informative course looking forward to the second one
Charlotte C, 01 Dec 2025
Ben was extremely interactive and used plenty of examples throughout the day to help us understand the course in more depth. He encouraged us to take part in group/team work which was also effective to hear other peers ideas. He used a lot of his own experiences and didn’t just focus on reading off the PowerPoint. Thanks BenResponse : Thank you for your feedback, Charlotte. We’re pleased to hear you found the training interactive and that the use of examples and group activities helped reinforce the learning. We hope that completing the course will further support you within your role.
Sweety J, 01 Dec 2025
Class was so engaging and Ben did really well.I learned a lt how to manage the patients and always ask why before approaching a agitated person that will help me to de escalate the situation.Really pleased with this class and very hopeful that I can use these statergies in my work place.
David J, 01 Dec 2025
Good although I do worry about how much we tolerate