Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,895 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Ben was friendly and concerning, helped me to understand daily challenges in a new way, I understand I can resolve challenges in a better and approachable way. This class helped me to be more friendly and understanding person

swarnalatha G · 15 Oct 2025
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Found all aspects of the course very interesting and helpful learnt a lot and will come away with knowledge and experience also understanding thank you Ben

Lesley S · 15 Oct 2025
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Response: Hi Lesley. Thank you for your feedback. We’re pleased to hear you found the course interesting and helpful, and that it provided valuable knowledge and understanding. We will ensure to pass your feedback onto Ben.

Enjoyed learned a lot happy to learn more

Isaac A · 15 Oct 2025
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Ben and Jack were very engaging with everyone. It’s made me think more about what other people may be going through and not to judge their initial behaviours

Kat M · 09 Oct 2025
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Very good

Fernando D · 09 Oct 2025
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It was an excellent and active class . Learned a lot about the positive communication and dr..escalation methods of challenging behaviour . Got a better understanding about the behavior of concern is a way Of communication or seeking help. I am pleased to apply these in my daily patient care practices. Thank you

Divya V · 09 Oct 2025
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The course made me realised the importance of PBS in the care of my patients. Ben and Jack are excellent presenter and very knowledgeable about topics and made the session interactive and fun

Anna K · 09 Oct 2025
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Excellent training sessions by the trainers,really effective and organised content also within the time frame

Binu B · 09 Oct 2025
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This course made me to have a positive attitude towards my patients

Masia A · 09 Oct 2025
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I find the course useful, benefit personally to my personal life and absolutely my work. I am looking forward to doing level 2 couse. Thank you

Hong P · 09 Oct 2025
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