Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,895 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Showing 1,411–1,420 of 3,959 reviews

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I found the training was informative and interactive, it made me happy to have come and learned from it.

Carla F · 09 Oct 2025
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Trainers were very friendly, funny, approachable and interactive. Worked well together as a team.

Kate H · 09 Oct 2025
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The class was interactive annd practical. This made me understand what was being discussed.

Oladunni A · 09 Oct 2025
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Ben and Jack were impressive. This course changed the whole way of seeing a challenging situation/patient or staff. This will help me to change my approach

Hajra K · 09 Oct 2025
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Very interesting very informative I have learnt a lot today well done to Ben and jack

beverley w · 09 Oct 2025
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Course was interactive, interesting and informative

Jasmin K · 09 Oct 2025
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Class was excellent and I am confident enough to handle patient in all the situation. And also helps to understand people easily

Girisha C · 09 Oct 2025
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Food for thought, this course will definitely make me think about my practice. I will be sharing this with my team as a reflective exercise at our monthly team meeting. This will help me think about my attitude towards behaviour. Many thanks so well presented and interesting

Christina M · 09 Oct 2025
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The course was a great start to change how the behaviour is perceived in the healthcare settings, Jack and Ben gave a detailed breakdown of the course and helped us get engaged well. Thanks for all the effort and great course. I am going to encourage my colleagues to take the course.

Sibi V · 09 Oct 2025
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Response: Hi Sibi. Thank you for your thoughtful feedback. We’re delighted to hear you found the course valuable in shaping perspectives on behaviour within healthcare settings. It’s great to know Jack and Ben made the session engaging and informative. We truly appreciate your recommendation and hope that attending the training will further support you within your role.

Excellent

Aksa S · 07 Oct 2025
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