Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,895 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Really enjoyed the course and learnt a lot on Understanding Behaviour and Developing Proactive Support Strategie. Ben was very good and made the day fun while learning.

Sophie G · 27 Oct 2025
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I was initially anxious about the training today and how it was going to be as I didn’t know what to expect. I found the training really interesting and felt I got a lot more out of it than I thought I would. Ben made the course interesting and I enjoyed it

Stacey H · 27 Oct 2025
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Very informative. Will definitely use the processes in and out of work. Ben is a great trainer, extremely knowledgeable and understanding to our needs too.

Lorraine B · 27 Oct 2025
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Good session

Shahanas K · 17 Oct 2025
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Jack the trainer was very professional and attentive as well as interactive. Very interesting training and educative. I enjoyed and enhance my knowledge. Well done Jack

Esther C · 17 Oct 2025
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Very good and informative training session.

Lincy U · 17 Oct 2025
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A really enjoyable course actually, taught me new things and reinforced the need for paying attention. Jack was good teacher, clearly he payed attention to what he was preaching and acted in a way that made you want to listen to him. Good amount of breaks, Activities were well designed. A nice quate to include in the section about how your actions are perceived would be "you judge yourself based on your intentions but judge others based on their actions".

Matylda K · 17 Oct 2025
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Response: Hi Matylda. Thank you for your detailed feedback. We’re delighted to hear you enjoyed the course and found it both engaging and thought-provoking. It’s great to know Jack’s approach helped reinforce key learning points, and we appreciate you sharing that insightful quote. We hope the training will continue to support you in your role.

I have learnt a lot of things I will take into practice. I am already using some of the materials taught but will actively work on where I lack. I found this course informative and something I am looking forward to

Yolanda M · 15 Oct 2025
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Very informative session. Made me think about how I have been interacting with my patients and colleagues and what I can do better to make the hospital experience better.

Rose B · 15 Oct 2025
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The course was very informative and Ben the Trainor was well friendly, educated and engaging. He did a great job at building rapport with the room and used anecdotes and stories to keep the day interesting. I think the test at the end was easy because Ben did a great job at explaining everything.

Alyssa A · 15 Oct 2025
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