Key Account Management reviews

4.7 (133 reviews)
AI summary of reviews

Attendees value the course’s practical, role-relevant approach, with knowledgeable trainers who explain sales and key account strategies clearly and tailor discussions to different industries and individual needs. They describe sessions as engaging, well paced and thoughtfully structured, supported by clear materials, useful examples and plenty of questions and discussion. The learning builds confidence in creating account plans, asking better customer questions and applying new approaches with key accounts and customers back at work.

Practical learningExpert trainersEngaging sessions

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Showing 71–80 of 133 reviews

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As previously Simon Broom is an excellent trainer keeping everyone engaged at all times.

Stephen H · 19 Feb 2021
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Overall I found the course really interesting and interactive. Key account management is not something I at present do in my role but was useful to look at the planner and to develop my knowledge and understanding. The planner reminded me of project management as this is something I covered at university and can equip me in my future roles at Shell.

Leanne S · 16 Feb 2021
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I found the course very good with plenty of detail and tools that can be used for an account management role

Mark E · 15 Feb 2021
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Great Course as always with Simon, very interactive and engaging

mark c · 10 Feb 2021
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I can definitely see how I can apply these tools and skills in my role dealing with key accounts and strategies.

Jack M · 10 Feb 2021
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Great to think about new methods and systems etc.

Ranjit A · 10 Feb 2021
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A brilliant opportunity to reflect on both personal attributes and characteristics of business partners. An eye opener into a bigger picture within account management

Alex C · 10 Feb 2021
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Excellent course and exceeded my expectations.

David H · 05 Feb 2021
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Very good courtse.Looking forward to implementing skills learnt in to practice. Also putting into practice as a team

Heather W · 05 Feb 2021
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Very good course with some great insights on how to put a new slant on an approach to our customers

Ian D · 05 Feb 2021
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