Key Account Management Reviews

Good, well thought out course and presented well very engaging. Will take many useful tools from the training sessions.

Nick was very knowledgeable and easy to listen to and follow. I learned some very good strategies and lots of good questions to ask customers. Some of the course content wasn’t relevant, but that was not anyone’s fault, and some areas we had already got pretty well covered. But that was also good to have confirmation of.

Really enjoyed the course, Nick listened, evaluated & was perceptive. He explained things well taking time to ensure we understood each section. There was lots of engagement and we were encouraged to ask questions. Definitely got me thinking about my approach going forward.

Really good, made me think out of the box

Good reminder as to what to refocus on

Very informative and useful course, presented in a fun and engaging way

Thought Marcus explained things well

Thought Marcus explained things well

As previously Simon Broom is an excellent trainer keeping everyone engaged at all times.

I found the course very good with plenty of detail and tools that can be used for an account management role