1 Day - Level 3 Award in First Aid at Work Requalification (RQF) Reviews

overall very good course just lack of communication between mole valley and greencross global with the on line training which i should of done before and never recieved the email but the actual course was great and the online training easy to follow and complete

Online Computer based training was tedious and following completion of the course the certificate was not available, I reported this but it wasnt resolved so I had to attend the course with my laptop open on the training page to prove that it had been completed. I have since completed the course including the practical side and a certificate is supposed to be available.. Oh surprise, no certificate for this either. If I log into mygcg from my works machine I can log in and view my course but not see any certificates and if I log in from my mobile or any other device I get a message stating that I am using the wrong username and password ( even though it is the exact username/password combo that I use from my works machine to log in). I attempted to try the change password from the "my profile" page but just get a blank error 404 message and if I use a "Forgot password" option I get the same error 404. Therefore I have logged in successfully - done the mandatory training and completed the course and the exams whilst being logged on successfully but yet I am unable to retrieve my certificates as my password is invalid (even when I'm logged on from my works machine) . A total and utter farce. In 2025 this should not be such an issue. Pathetic.

Simon the trainer made the course interesting and relevant

Good training session, Great trainer. Thanks Dawn

The course was very good and the trainer was very informative, the negative side of it is I had to do a paper copy as it wouldn't let me sign on and the trainer tried to phone at 15.00 but the office was closed even though it stated it was open until 17:00 and for this I will give it 1 star.

A well presented course, friendly and delivered professionally.

Excellent course Excellent trainers

I thought the course and the trainer were excellent. The trainer in particualr was informative and entertaining.

Great refresher course and Trainer Mick was very informative and kept the course light and entertaining

Great combination of pre course coursework & day refresher for those needing a requalification. For a reqal, a good blend of practical and theory