1 Day - Level 3 Award in First Aid at Work Requalification (RQF) Reviews

Online Computer based training was tedious and following completion of the course the certificate was not available, I reported this but it wasnt resolved so I had to attend the course with my laptop open on the training page to prove that it had been completed. I have since completed the course including the practical side and a certificate is supposed to be available.. Oh surprise, no certificate for this either. If I log into mygcg from my works machine I can log in and view my course but not see any certificates and if I log in from my mobile or any other device I get a message stating that I am using the wrong username and password ( even though it is the exact username/password combo that I use from my works machine to log in). I attempted to try the change password from the "my profile" page but just get a blank error 404 message and if I use a "Forgot password" option I get the same error 404. Therefore I have logged in successfully - done the mandatory training and completed the course and the exams whilst being logged on successfully but yet I am unable to retrieve my certificates as my password is invalid (even when I'm logged on from my works machine) . A total and utter farce. In 2025 this should not be such an issue. Pathetic.